This Privacy Policy explains how ILUMX LTD collects, uses, and protects your personal data when you use our website. We comply with the UK GDPR, EU GDPR, and the Data Protection Act 2018.
Who we are
This website is operated by ILUMX LTD, which acts as the data controller responsible for the personal data collected through this website. As the data controller, we determine the purposes and means of processing your personal data in accordance with applicable data protection laws.
Contact details:
Data Controller: ILUMX LTDEmail: ilumx.ltd@gmail.com
Information we collect
We collect only the information necessary to operate and improve our website and respond to enquiries. We may collect the following categories of personal data:
- Your name
- Your email address
- Any message or information you choose to provide
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
Information you provide directly
When you contact us or submit forms, we may collect:
Technical information
When you browse our website, we may automatically collect:
This technical data is used for security, analytics, and performance monitoring purposes. We do not collect sensitive personal data, and we do not knowingly collect data from children.
How we use your information
We process personal data only where a lawful basis under UK GDPR applies.
We use your information for the following purposes:
- To respond to enquiries and communicate with you
- To provide and maintain the website
- To improve website performance, functionality, and user experience
- To ensure the security and integrity of our systems
- To comply with legal and regulatory obligations
Lawful bases for processing include:
- Legitimate interests (website operation, security, and improvement)
- Pre-contractual necessity (responding to enquiries)
- Legal obligations (where required by law)
We do not use your data for automated decision-making or profiling.
Data retention
- Contact enquiries: up to 12 months
- Technical logs: 6-12 months
- Legal records: as required by law
Data security
We use appropriate technical and organisational measures to protect your personal data.
Third parties
We do not sell your data. We may share limited data with:
- Website hosting providers
- Email service providers
- Analytics providers
Your rights
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
Contact
Email: ilumx.ltd@gmail.com